jeereemiassb

Support

How to get help

We support every app listed on this website, for Jira Cloud and Confluence Cloud.

What to include

  • The app name and the product (Jira or Confluence).
  • Your site address, for example yourcompany.atlassian.net.
  • What you did, what you expected and what happened, with screenshots if possible.

Please do not send passwords, API tokens or confidential content.

Response times

We aim to answer within 2 business days (Monday to Friday, Central European Time, excluding public holidays in Spain). Problems that stop an app from working for everyone in your site are handled first.

Report a security issue

Send the details to support@jeereemiassb.atlassian.net with "Security" in the subject. We confirm receipt within 2 business days and fix vulnerabilities within the deadlines of Atlassian's security bug fix policy. Please do not disclose the issue publicly until it is fixed.

Documentation

Feature requests

Ideas are welcome: send them the same way as a support request.